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not receiving email - address not found

New Poster

not receiving email - address not found

I sent myself a test email when I noticed the only emails I've received are from xfinity. "Delivery has failed....email address couldn't be found...not our customer"  This is the first time I have logged in and tried to use it.  How do I solve this problem?

Email Expert

Re: not receiving email - address not found

Look very carefully at the email address and make sure there is not something in it that shouldn't be there like a dot or dash or anything.  Or maybe it's just a typo.  But that error indicates something is wrong with the address.




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