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not connecting to email

Frequent Visitor

not connecting to email

i try and connect to my email and voice to clear them out but i can never get the xfinity connect to go through. It just keeps says connecting and goes no where. What am i doing wrong this is getting very very frustrating and tiresome?

Gold Problem Solver

Re: not connecting to email

Are you using Xfinity Connect?  Full or Lite version?

Which browser/version are you using?

Have you cleared your browser cache?

Have you tried a different browser, just to test?

What other email porgrams and/or devices do you use?


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.