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no filter rule available

Regular Visitor

no filter rule available

When I click on the gear on the email page the option ti create a filter isn't displayed.

Service Expert

Re: no filter rule available


gloveman4 wrote:

When I click on the gear on the email page the option ti create a filter isn't displayed.


Click on the Gear, then on Settings.  You will find Filter Rules listed under Mail on the left hand side.  Click on that and then on the Add New Rule button.

 
 
 



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Regular Visitor

Re: no filter rule available

 

there is no MAIL listing and no FILTER RULES there

Service Expert

Re: no filter rule available


srosbert wrote:

 

there is no MAIL listing and no FILTER RULES there


Are you in the new webmail [appsuite] or the old webmail [zimba]?  The location bar [URL] will tell you which one.




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Service Expert

Re: no filter rule available


gloveman4 wrote:

When I click on the gear on the email page the option ti create a filter isn't displayed.


Let me also add that if you're in a open email you should be able to click on the "hamburger" [three lines next to the word Delete] and see the option to create a filter rule.




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Regular Visitor

Re: no filter rule available

I am in the new appsuite. None of the solutions listed above work.