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new email format

New Poster

new email format

Since the new email format, I can't refresh the inbox for a second email account. I have no issue with the primary email account. Suggestions?

Email Expert

Re: new email format

Can you clarify------do you mean you can't refresh the page in a secondary account?  What happens when you try to?




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New Poster

Re: new email format

Nothing. I have no new email since 10/17? I don't think that's true. I usually have email daily.

Service Expert

Re: new email format

Are you signing in to your secondary account separately from your primary account?




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