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my website with data on comcast

Regular Visitor

my website with data on comcast

Years I've had a website registered with NetworkSolution and data on Comcast. I didn’t use it for a while, now when I try to open it I get a message: “Error: Your request of "***.home.comcast.net" was not found on redirect platform.” NetworkSolutions says that redirect service is OK, and a problem is with my internet/email provider, which is Comcast.

What’s a problem? Thanks.

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Service Expert

Re: my website with data on comcast

Comcast discontinued Personal Web Pages in October 2015.




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Regular Visitor

Re: my website with data on comcast

oh, perfect! can i get my data? i dont have a backup Smiley Sad

thanks!

Service Expert

Re: my website with data on comcast


val7 wrote:

oh, perfect! can i get my data? i dont have a backup Smiley Sad

thanks!


I can't guarantee that at this point, but I will escalate this to the Comcast Forum Team to see if they can help you.




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Regular Visitor

Re: my website with data on comcast

thanks a lot!

Official Employee

Re: my website with data on comcast

Hi val7,thank you for reaching out. I can forward this to the right team, that if able to will get your data back.  I will send you a private message confirming the best contact information for you.

 

Thank you




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Official Employee

Re: my website with data on comcast

Hi Val, I regret to inform that all Personal Web Page information is gone and there is no way to recover it anymore.

 

I apologize for the inconvenience




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Regular Visitor

Re: my website with data on comcast

 Oh well, I wish I had a warning so I’d verified my backup…

But thanks for your help.

Val

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