Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,708,626

members

64

online now

1,872,267

discussions

Back to Top

my toolbars are blacked out

SOLVED
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 6
5,135 Views

The menu toolbar is one big black line. I can not see any of the titles (file, edit, view...) the same goes for my favorites and other toolbars. The only ones showing are the address bar and the Xfinity toolbar. 

1 ACCEPTED SOLUTION

Accepted Solutions
Posted by
Service Expert

Message 5 of 6
5,165 Views
Solution

Place your cursor at the end of your address bar. RIGHT click.

 

Check Menu bar and Command bar.

 

ScreenHunter_01 Oct. 10 22.41.gif

 

ScreenHunter_02 Oct. 10 22.41.gif




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

5 REPLIES
Posted by
Web Page Expert

Message 2 of 6
5,132 Views

Disable the comcast/xfinity toolbar and see if that makes a difference.  Some have reported problems with the comcast toolbar.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 3 of 6
5,127 Views

I have no toolbars showing except the infinity one.  You suggested disabling that toolbar.  How do I do that?

Posted by
Silver Problem Solver

Message 4 of 6
5,122 Views

lskepner wrote:

I have no toolbars showing except the infinity one.  You suggested disabling that toolbar.  How do I do that?

 


Hello,

You disable the toolbar by using add/remove.

 

Posted by
Service Expert

Message 5 of 6
5,166 Views
Solution

Place your cursor at the end of your address bar. RIGHT click.

 

Check Menu bar and Command bar.

 

ScreenHunter_01 Oct. 10 22.41.gif

 

ScreenHunter_02 Oct. 10 22.41.gif




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 6 of 6
5,092 Views

I disabled all comcast toolbars, and then shut down the computer. Now everything is back to normal!!

 

Thank You