Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,566

members

5

online now

1,951,934

discussions

Top

my name on the email

New Poster

my name on the email

My husband's name is displayed as if he is the sender of my emails. He isn't. Until recently, my name was showing... nomw it isn't... you have again "updated" and made it wrong.

It even says "hi (to him) " not me when I log onto my account. Why and how can it be fixed?

 

Email Expert

Re: my name on the email

Assuming you ae in the new email format, open a Compose page.  At the top where it shows who it's from, does it show your husband's name?  If so, click  on the small arrowhead to the right of it and you will see the option to edit it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon