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my iphone 5s won't download email

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my iphone 5s won't download email

My iphone 5s won't download e-mail through the xfinity app.  I have tried deleting the app and re installing but it still isn't working.  How do I fix this?  The app is working on my PC and my ipad, it's just my phone.

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Re: my iphone 5s won't download email

http://forums.xfinity.com/t5/E-Mail-and-Xfinity-Connect-Help/Screenshots-of-iPhone-5-mail-settings/m...

 

Click this link for the directions.

 

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.