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my email does not delete when it is downloaded to outlook

New Poster

my email does not delete when it is downloaded to outlook

When I poll for email from my outlook and the email is downloaded, it still shows in my xfinity mailbox.  Why?

 

Email Expert

Re: my email does not delete when it is downloaded to outlook

Assuming you are using POP3, there is a setting in Outlook that lets you keep a copy on the server.  I'm guessing that is checked.  Normally the default behavior in POP is to download and then delete it from the server.  So go into your settings and disable that if it's checked.  I don't have Outlook myself.




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New Poster

Re: my email does not delete when it is downloaded to outlook

Thas a million it worked great!!