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moving contact list

New Poster

moving contact list

how do I move my email contact list from one @comcast.net email address to another @comcast.net email address. I can see how to import/ export from other sa (gmail, outlook, etc.) but not within comcast itself

Email Expert

Re: moving contact list

When you go into your Comcast address book, you will see the option to "Export All"  The default is to export as an Outlook .csv file.  Click on the Export button.  Now sign into the other Comcast account, and click on "Build Your Address Book".  Click on the icon ".csv Import".  Then navigate to the file on your computer and upload it.




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New Poster

Re: moving contact list

thanks for getting back to me. I tried doing what you suggested, but it still comes back with an error "please specify a valid file" when I try an "upload"

Official Employee

Re: moving contact list

Hello,

 

I understand that you are having issues in importing your contacts. To further assist you with this, please send us an email at help@sv.comcast.com.

 

We will be waiting for your response.

 

Regards,

Queen

Comcast Silicon Valley





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Gold Problem Solver

Re: moving contact list


baytech wrote: ... it still comes back with an error "please specify a valid file" when I try an "upload"

Please see http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/trouble-importing-contacts-via-CSV-file...

New Poster

Re: moving contact list

I was able to upload my contacts by going through the procedure at Plazo.com

Thanks for the help

Gold Problem Solver

Re: moving contact list

Smiley Wink