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missing sent email message

New Poster

missing sent email message

I composed and sent an email from my desktop at home. I can't find any record of that sent email from my desktop.

I don't see any outbox. I don't see it in my sent folder either.

 

Where the heck is it?

Email Expert

Re: missing sent email message

Are you using an email client on the desktop?  Does the message appear in the webmail Sent folder?




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New Poster

Re: missing sent email message

Am I using an email client on the desktop? IDK what you mean exactly.

 

Where can I check webmail sent folder?

Hilary

Email Expert

Re: missing sent email message

When I ask you about an email client, I mean are you using something like Outlook, Thunderbird or Windows Live Mail.  When I ask about the webmail, I mean can you see the message in the Sent folder if you just sign into the email using only the Comcast webmail interface with your browser.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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Mark it as a solution!solution Icon