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missing email folders except those from 2014-2015-2016. Where did they go?

Regular Visitor

missing email folders except those from 2014-2015-2016. Where did they go?

Turned on my computer 2 days ago and all my recent email folders were missing from the sidebar.  Only have folders with info from 2014-2016 left on my computer.  How do I get my newer folders and emails that were in them back?  I need that info.

Email Expert

Re: missing email folders except those from 2014-2015-2016. Where did they go?

Were they sub-folders of other ones?  Look for any small black arrowheads to the left of the other folders and click on them.  Do the missing ones reappear?




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Regular Visitor

Re: missing email folders except those from 2014-2015-2016. Where did they go?

No, that was not the problem.  However, right after I posted here, I went back to my email, opened it, and all the folders were back.  Everything okay now.  I had shut the computer down and restarted it before, but that hadn't helped.  Others had looked, but no luck so not sure why they disappeared or why they came back.

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