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mgromano--------------Please Read

Email Expert

mgromano--------------Please Read

 

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mgromano wrote:

Hello again.  I just fixed my email server problem on my iPhone however, after I login on my computer (laptop) my email folder is gone.  The envelope in upper right corner is there with the number of new emails but when I click on it, the screen goes back to xfinity home page?   How do I get my email folder to display my messages?

 

Thank you

Michelle xxxxxxxxxxxxxxxx

 




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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New Poster

Re: No Emails on iPhone

Found the solution thanks to BETH KATZ!.  I read some similar issues and Beth's was the best.  She actually displayed each screen which made it very easy to follow.  Problem solved.

 

Thank you Beth!

 

Michelle Romano

Email Expert

Re: mgromano--------------Please Read

Try clearing cache/browsing history in your browser, then close it out and re-start it in a fresh session.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon