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mailer-daemon retry time out exceeded

Regular Visitor

mailer-daemon retry time out exceeded

I keep getting this error message. There is a lot of code I don't understand but I can tell it is from legitimate servers I have accessed before.  Can anyone help me figure out why I am getting this?

Gold Problem Solver

Re: mailer-daemon retry time out exceeded

Comcast Security Assurance can probably help you with this if you can get past the not-very-bright first-line reps. Give CSA a call at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). Note that this is NOT one of the general customer service numbers. CSA has access to the mail systems that the regular reps do not have.

You may need to be persistent and keep at them until you get a satisfactory answer.

Regular Visitor

Re: mailer-daemon retry time out exceeded

BruceW : thanks for the tip.  But I think I fixed it.  I did some research and looked more closely at the error message.  It says "a message you sent..."  Since I know I did not send anything I read that this indicates someone has hacked my password and is now using my email to send messaages that causes this bounce back.   Essentially it seems like someone is using my email to spam others.  The research says you should change the password not only on your email but your ISP provider when you access the net   I did that and it so far I am not getting all these mailer-dameon retry time our exceeded.  

 

Gladeiator.

Gold Problem Solver

Re: mailer-daemon retry time out exceeded


Gladeiator wrote: ... it seems like someone is using my email to spam others ...

Ouch! You might still want to call CSA as they can look over other account security items. 

 

Some links that might help you:
    General info: http://askleo.com/email_hacked_7_things_you_need_to_do_now/

                       https://askleo.com/is_changing_my_password_enough/
    Creating strong passwords: http://www.microsoft.com/security/online-privacy/passwords-create.aspx
    How hackers steal passwords: http://www.filterjoe.com/2010/05/14/how-attackers-steal-passwords

Regular Visitor

Re: mailer-daemon retry time out exceeded

BruceW : good idea.  It might be an ISP provider issue as well.   Thanks.