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lost emails

New Poster

lost emails

I can only view a small number of emails. I want to be able to access all of my emails. Please advise on how I can access ALL of my emails. This just started a few weeks ago and is very frusterating.

 

Email Expert

Re: lost emails

You need to provide some better information before anyone can try to help you.  Are you using an email client like Thundebird, Outlook or Windows Live Mail?  Or are you using only the Comcast webmail UI?  Are you on a computer or a tablet or what?




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New Poster

Re: lost emails

We open emails on our mac desktop and iphones. Xfinity emails is the only. 

Thank you

Email Expert

Re: lost emails

How many emails can you see in the list when you navigate to the Inbox page on the Mac?  I'm on an iMac (24 in) and I can see 16, using the View with the reading pane set to the right of the screen.  If I want to see any more all I have to do is scroll down.  Also, click on "View" in the toolbar.  If you set the reading pane to the bottom of the page you can drag the bottom border up or down to see more of the list.  If you turn it off completely you should see about 30 messages in the list.




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