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lost email

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lost email

THIS HAPPENED AGAIN !!!!!!COMCAST DELETED ALL MY EMAILS OVER 1 MONTH OLD. I COULD RECOVER SOME FROM THE TRASH - BUT MANY ARE GONE!!!!!

WHAT KIND OF IMCOMPETANT EMAIL SERVICE IS THIS????? I THOUGHT EMAILS WERE SUPPOSED TO BE KEPT UNTIL I DELETED THEM.

Email Expert

Re: lost email



Check your deletion schedules to make sure they are set the way you want them. From the Inbox page, go to Preferences>>>>Email, and look about halfway down the list to "Email Deletion Schedules". If it's not that, then as a precaution I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection, or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong.

Also, do you have another device like a smartphone or tablet with the account enabled on it? If so it may be downloading and then deleting the messages from the server. Check all the settings in it to see if that's what's going on.




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