Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,256

members

1,574

online

28,939

topics

Top

junk mail

New Poster

junk mail

why am I suddenly receiving a lot of junk mail in my inbox, not spam bvox? over the past few weeks there are at least 20-30 a day. thanks

Problem Solver

Re: junk mail


@neenee44 wrote:

why am I suddenly receiving a lot of junk mail in my inbox, not spam bvox? over the past few weeks there are at least 20-30 a day. thanks


     I don't know why, but to get rid of it, clear your cache and cookies and then change your password. Good luck!

Tags (4)
Email Expert

Re: junk mail

Do you have the Spam filters enabled?  To check, from the Inbox page click on the gear icon in the upper right corner and then on Settings.  Then in the left pane click on "Advanced settings".  On the next page you will see the option to enable or disable it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 136 views
  • 0 kudos
  • 3 in conversation