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incorrect time stamp on incoming emails

New Poster

incorrect time stamp on incoming emails

Incorrect time stamp on incoming emails;

tried to Edit the time zone,... ( for that switched to Lite version - Preferences>General>Lite then back to Full  ),     there is noTimeZone box anywhere to be found.  What am I doing wrong?

Email Expert

Re: incorrect time stamp on incoming emails

After you switched to Lite, and clicked on Preferences, did you not see this?---------------------------

 

 

Screen Shot 2016-02-10 at 7.12.09 AM.jpg

 

 

HOWEVER-------understand that this setting only applies to the Lite version of XC.  In Full, your time stamp is supposed to be controlled by the clock on your computer OS, so you need to check how you have that set in Windows, OS X etc.




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Gold Problem Solver

Re: incorrect time stamp on incoming emails


nb4 wrote: ... tried to Edit the time zone,...

The Timezone setting in Xfinity Connect webmail Lite only applies to Lite. In the Full version, the time zone comes from your operating system. Check the setting there.