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inability to access Xfinity..says I'm already signed-in..cannot "continue"

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inability to access Xfinity..says I'm already signed-in..cannot "continue"

After installing newest Adobe Flash Player..I am unable to sign in to Xfinity. I get "you are already signed in under that account name"....and then the "continue" button takes me to the "add new device" screen...which then takes me back to the "already signed-in" screen. Nowhere an option to sign-out. If I AM already signed-in ... how do I leave that screen and get to the live TV listingings/on demand page????? Weird endless loop...can neither access  nor sign out.

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Re: inability to access Xfinity..says I'm already signed-in..cannot "continue"


MeadowMuffin wrote:

After installing newest Adobe Flash Player..I am unable to sign in to Xfinity. I get "you are already signed in under that account name"....and then the "continue" button takes me to the "add new device" screen...which then takes me back to the "already signed-in" screen. Nowhere an option to sign-out. If I AM already signed-in ... how do I leave that screen and get to the live TV listingings/on demand page????? Weird endless loop...can neither access  nor sign out.


 if logged into (using) IE (internet explorer) use chrome or firefox. did that work? have you rebooted your PC?




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