Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,395

members

68

online now

1,954,916

discussions

Top

how/where to install imap.comcast.net

New Poster

how/where to install imap.comcast.net

Using Outlook.com as my default email, I cannot send emails from Word, other people, web sites, etc. I am told that Microsoft Outlook needs to be set to imap.comcast.net. 

 

How/where do I do that?

 

Thanks.

 

Awkoska

Service Expert

Re: how/where to install imap.comcast.net

I am not sure how Outlook.com [formerly hotmail.com] can be used as default email, but since I don't use it for that I can only give you a basic "check out" kind of thing.

 

After signing in to your Outlook.com in your web browser, click on the gear in the upper right corner.  This is where your Settings Menu is found.    Scroll down and click on Options.  In the left pane under Accounts click on POP and IMAP.  If POP says Yes, click on the No radio button.  And, from there, I'm not sure what you'll have to do since I already have IMAP enabled, but for my hotmail account.  I use Thunderbird for all of my email accounts.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon

Email Expert

Re: how/where to install imap.comcast.net


awkoska wrote:

Using Outlook.com as my default email, I cannot send emails from Word, other people, web sites, etc. I am told that Microsoft Outlook needs to be set to imap.comcast.net. 

 

How/where do I do that?

 

Thanks.

 

Awkoska


Outlook.com is not a true email client in the sense that Thunderbird, or Outlook, or Windows Live Mail are.  It is a webmail program that has certain client-like abilities.  It may be possible to use it as your "mailto: option, but it will depend on what browser you are using.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon