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how do i change my current email name to a new one i NEED to get a new one

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how do i change my current email name to a new one i NEED to get a new one

I want to change my current email name to another. how do I do that?

 

 

Also where and how do we get a senior discount my husband and I are 82 and he just was ill for 6 months from a heart attack & a massive stroke and now in wheel chair

 

 

Email Expert

Re: how do i change my current email name to a new one i NEED to get a new one

You can change the address by changing the user name/ID, which is that part of the email address to the left of the @ symbol------

You have to sign in to the account with the Primary user name. Once you're on the Xfinity Home page, click on "My Account" at the top of the page. It should ask you to sign in again. On the next page, click on "Users and Settings" There you should see tabs for each account you have active. You can have the Primary and up to 6 secondary accounts. Under the account for each one, you will see "Change user name" as the first option. Click on that and the rest is easy.

Caution: Once you change the user name, you can't go back to the old one. Changing the user name will also change the user ID in the email address for that account. If anyone tries to send you an email at the old address they'll get a bounce as undeliverable. This applies to the Primary and any secondary addresses alike.

 

As for any discounts you might qualify for, you need to call Comcast with the number on your bill and talk to the Billing department.




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