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how do i add and e-mail address to my account

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how do i add and e-mail address to my account

How do I add an e-mail address to my account??

Service Expert

Re: how do i add and e-mail address to my account


RickSK wrote:

How do I add an e-mail address to my account??


See this link:  http://customer.xfinity.com/help-and-support/internet/adding-new-user-names-or-email-addresses/




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Frequent Visitor

Re: how do i add and e-mail address to my account

I have been to this link, and even though the graphics are wrong and need to be updated, I did go on and attempt to add another user. When I'm done I see

 

There was an error

Something has gone wrong, please try again.

 

This has happened for multiple tries, but I never know exactly what the error is!!! It doesn't tell me. Any ideas?

 

Service Expert

Re: how do i add and e-mail address to my account


icefan wrote:

I have been to this link, and even though the graphics are wrong and need to be updated, I did go on and attempt to add another user. When I'm done I see

 

There was an error

Something has gone wrong, please try again.

 

This has happened for multiple tries, but I never know exactly what the error is!!! It doesn't tell me. Any ideas?

 


Are you signing in with the Primary username?

 

To verify or find your Primary username click here.




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Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
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Frequent Visitor

Re: how do i add and e-mail address to my account

"Are you signing in with the Primary username?"

 

yes.

 

I don't want to add an email for another PERSON. I want a second EMAIL address/account for MYSELF.Can you not have (2) email addresses on comcast that end in @comcast.net for the same USER?