Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,837

members

66

online now

1,954,625

discussions

Top

how do i add and change e-mail filters

Regular Visitor

how do i add and change e-mail filters

I am new to using filters to sort e-mails I receive at comcast.net.

How do I edit and change filters for mail I receive?

thank you. 

Email Expert

Re: how do i add and change e-mail filters

If you are still on the old email format, from the Inbox page go to Preferences>>>>>>Email>>>>>>>Email Filters.  If you are on the new format, from the Inbox page click on the gear icon in the upper right hand corner near your name, then on Settings>>>>>Mail>>>>>>Filter Rules.  In either case, you have quite a few different sorting criteria you can use do do what you want with incoming emails.  Keep in mind that at some point, everyone will be migrated to the new format.  But they are both similar in terms of capabilities.  FWIW, the filters in the old format are notoriously unreliable.  I'm using a few in the new format, and they seem to work quite well----so far.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: how do i add and change e-mail filters

THANK YOU!!

tried to give KUDO, but don't think it worked.