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how do I switch secondary email accounts to IMAP

Posted by
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Message 1 of 7
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How do I get my other family members POP email accounts switched over to IMAP?  My primary email has been switched over and is working with windows 8 Mail

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Posted by
Networking Expert

Message 2 of 7
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Use the same site you used to request the primary account conversion,  only submit the secondary account email address

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Posted by
Regular Contributor

Message 3 of 7
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Comcast doesn't offer IMAP services at this time. Only POP3. 

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Message 4 of 7
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Comcast does have IMAP service available.  It is in "Beta" testing but it is working fine for me with  Windows8 mail.

 

Thankyou to the forum for answering my question.

Posted by
Gold Problem Solver

Message 5 of 7
632 Views

You can register for the beta of IMAP.

The URL for the registration site is https://xcsignup.comcast.net/onboardingapps/imap  Once registered your account will be moved to our Beta platform and will be accessible via IMAP within 72 hours.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
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Message 6 of 7
485 Views

I have been told that the IMAP beta works only with the primary e mail account, and not with secondary e mail.  Is that not true?  

 

 

Posted by
Gold Problem Solver

Message 7 of 7
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No, not true.

You can add the Secondaries.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.