Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,598,553

members

61

online now

1,782,244

discussions

Back to Top

how do I switch secondary email accounts to IMAP

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎09-15-2013
Posts: 2
Message 1 of 7 (630 Views)

how do I switch secondary email accounts to IMAP

How do I get my other family members POP email accounts switched over to IMAP?  My primary email has been switched over and is working with windows 8 Mail

6 REPLIES
Posted by
Networking Expert

Member Since: ‎10-03-2003
Posts: 5,374
Message 2 of 7 (611 Views)

Re: how do I switch secondary email accounts to IMAP

Use the same site you used to request the primary account conversion,  only submit the secondary account email address

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I don't work for Comcast...


Help us to help you!!
- respond to requests for info
- post back if your issue is resolved
- mark appropriate posts as solutions


Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Regular Contributor

Member Since: ‎06-23-2012
Posts: 90
Message 3 of 7 (583 Views)

Re: how do I switch secondary email accounts to IMAP

Comcast doesn't offer IMAP services at this time. Only POP3. 

Posted by
Regular Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎09-15-2013
Posts: 2
Message 4 of 7 (571 Views)

Re: how do I switch secondary email accounts to IMAP

Comcast does have IMAP service available.  It is in "Beta" testing but it is working fine for me with  Windows8 mail.

 

Thankyou to the forum for answering my question.

Posted by
Edited on :
‎10-17-2013 12:11 PM

Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,205
Message 5 of 7 (564 Views)

Re: how do I switch secondary email accounts to IMAP

[ Edited ]

You can register for the beta of IMAP.

The URL for the registration site is https://xcsignup.comcast.net/onboardingapps/imap  Once registered your account will be moved to our Beta platform and will be accessible via IMAP within 72 hours.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎08-27-2003
Posts: 6
Message 6 of 7 (417 Views)

Re: how do I switch secondary email accounts to IMAP

I have been told that the IMAP beta works only with the primary e mail account, and not with secondary e mail.  Is that not true?  

 

 

Posted by
Gold Problem Solver

Member Since: ‎05-21-2006
Posts: 30,205
Message 7 of 7 (399 Views)

Re: how do I switch secondary email accounts to IMAP

No, not true.

You can add the Secondaries.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.