Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,921

members

66

online now

1,952,818

discussions

Top

how do I get e-mail into the spam folder???? I've started getting lots of ridiculous e-mails, no matter how much I "unsubscribe."

New Poster

how do I get e-mail into the spam folder???? I've started getting lots of ridiculous e-mails, no matter how much I "unsubscribe."

How do I get e-mail into the spam folder?  I've started getting alot of unwanted e-mail advertisements, and "unsubscribing" doesn't appear to help at all.  Thank you.  

Service Expert

Re: how do I get e-mail into the spam folder???? I've started getting lots of ridiculous e-mails, no matter how much I "unsubscribe.&q


jmk123 wrote:

How do I get e-mail into the spam folder?  I've started getting alot of unwanted e-mail advertisements, and "unsubscribing" doesn't appear to help at all.  Thank you.  


Every time you've "unsubscribed" you've notified the spammer that your email address is alive [and well], so they continue to spam you.  Don't even open the emails, just highlight them and mark them as spam.  It will take a while for the spam filter to be "trained", so you'll need a lot of patience at this point. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon

Email Expert

Re: how do I get e-mail into the spam folder???? I've started getting lots of ridiculous e-mails, no matter how much I "unsubscribe.&q

DO NOT use the unsubscribe links in junk mail.  That just tells the spammer your email address is active, and you will start seeing even more junk.  The best thing to do is keep marking the messages as spam whenever they get to your Inbox.  It helps to train the filters.  Also, make sure you have the spam filtering enabled in the account.  From the Inbox page go to Preferences>>>>Email>>>>>>Spam Filtering.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: how do I get e-mail into the spam folder???? I've started getting lots of ridiculous e-mails, no matter how much I "unsubscribe.&a

Thank you so much.  I had no idea.  

New Poster

Re: how do I get e-mail into the spam folder???? I've started getting lots of ridiculous e-mails, no matter how much I "unsubscribe.&a

thank you so much for the enlightening help!!!