Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,008

members

34

online now

1,954,673

discussions

Top

group e mails according to person who sent it

New Poster

group e mails according to person who sent it

When I open my e-mails I can click on the date and get the e-mails from earliest to latest, but I can't group the "sent by" together. I used to be able to do this. Probably an easy fix, but I am stuck and I am constantly searching for that e-mail from so- and- so

Email Expert

Re: group e mails according to person who sent it

Right-click in the grey area to the right of "Sorted by" at the top of the message list, and you should see this----------------

 

 

Sorting Options from Gray Bar 03:04:2015.jpg

 

 

Try selecting "Sort by From" or "Group by From" to get what you need.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: group e mails according to person who sent it

Thank you for trying to help. I did not see the box like you displayed but there was a simlar one. I clicked on "from" and it  still sorts it according to date. I also can't "unexpand" the screen. Each time I click it "off" it expands the screen more. I think I'll quit before I mess it up more. 

Email Expert

Re: group e mails according to person who sent it

Are you on a desktop or laptop computer, or a tablet or what?  If you're using a computer and going to your email through a browser, you should be easily able to see what I posted.  Here's a better one, just right-click in the grey bar area to get what I posted above---------------

 

Screen Shot 2015-12-22 at 3.20.33 PM.jpg

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon