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getting comcast email on Android since updte to 6.0.1

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getting comcast email on Android since updte to 6.0.1

I updated my Droid and now it is not syncing all my emails from my comcast account. Samsung says Comcast did not automatically accept the changes like Google and Yahoo, so I need to get the ITP address so they can walk me through the process manaually. I have reconnected my phone to my account and have rebooted the phone and router. That didn't work. Anyone else having problems? Did you find the fix. I have tried a live chat with comcast 3 times today, without ever connecting to it.  That has been NO help.