Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,326

members

8

online now

1,953,177

discussions

Top

fooey

New Poster

fooey

Email account on mobile phone says "no emails".  This has been 2 days now. Emails are coming through to my xfinity online acct, Why are my emails not showing in my phone? 

Email Expert

Re: fooey

What kind of phone is it?  What settings are you using?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: fooey

It's an LG3.I've had it a year and a half and no problems with emails until last week.  Suddenly no emails on phone or home computer.  Comcast resolved my home computer issue, but I still get no emails on my phone.  I'm not sure what your question "what settings" means.

Email Expert

Re: fooey

I'm referring to the incoming and outgoing server settings you are using.  The correct ones are to be found here------------------

 

 

https://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon