Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,313

members

51

online now

1,954,156

discussions

Top

file attachment box greyed out

New Poster

file attachment box greyed out

SOMETIMES, when I attach a file to an email message, the box where the name of the attached file is ordinarily displayed, becomes greyed out.  After I have sent the message, then I find that when I look in the Sent folder, the file name does appear as an attachment to the sent message.

 

Why does this happen?

 

What can I do to ensure that I consistently see the name of the attached file displayed on the draft of the message as I compose it?