Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,315

members

28

online now

1,953,184

discussions

Top

emails

New Poster

emails

I am not receiving emails from people in my my address book. Help please.

 

Silver Problem Solver

Re: emails


danjarackas wrote:y

I am not receiving emails from people in my my address book. Help please.

 


Hello,

 

You really need to provide more detail information then you provided to get help.

 

1. What email client are you using? If you are using a email client click on thiis link to see if your settings are correct.

http://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/

 

2. If you are using xfinity connect have you tried clicking on the get mail?

 

3. Can you send email to yourself as a test?