Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,628

members

84

online now

1,952,644

discussions

Top

email

Regular Visitor

email

Under the new email system that I have I went into attachments .... I attached a scanned item...it was a letter I had written to a college....when I clicked on it to attach it to my email a red box appeared saying PDF.  I wanted to read the document before sending it as an attachment.  I cannot find any way to open it.  Please help?!

Email Expert

Re: email

In the new format, there is no provision per se to preview document files.  You need to make sure it's right before you attach it.  Or, you can click on it and then on "Open in browser", which will download it back to the computer so you can open it again.  You can preview image files after they are attached by clicking on the window-like icon above the message body.  That will generate a thumbnail of it.  You said the attachment was a scan----yes?  If so is it in .png format?  That might also generate a thumbnail.  Try it.

 

 

Preview image attachments.jpg




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon