Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,901

members

62

online now

1,953,754

discussions

Top

email

New Poster

email

Hi:  all my old email that I had previosly deleted over the past year came back!!!!  I went from having 23 unread emails to over 5000!  and i think more keep coming back.  I had gotten a new iphone about a week ago and I noticed that every day more and more emails kept coming on my phone.  when I went into comcast email on my pc, they were all there too.  Is there an easy way delete or go back to what it was a week ago since I dont want to inadvertently delete some I may have saved on purpose.

Email Expert

Re: email

On the pc, do you have the account enabled in a desktop email client like Outlook or Thunderbird?  If so, disable the account in it and see if the downloading stops both on the pc and the phone.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon