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Every time I go to email box, I get the spinning ball.. My usuage is at 77% of full 10 GB.. I need to keep several legal emails in my files.. How do I do this and get the ball to stop spinning? Do I need to purchase more storage space?? If so tell me please..

T

Service Expert

Re: email


rouillier1 wrote:

Every time I go to email box, I get the spinning ball.. My usuage is at 77% of full 10 GB.. I need to keep several legal emails in my files.. How do I do this and get the ball to stop spinning? Do I need to purchase more storage space?? If so tell me please..

T


You can't purchase more storage space.  In residential service 10 GB is all you're allowed.

 

Try clearing your browser cache to see if that helps the spinning ball.

 

You might want to consider using an email client instead of Xfinity's web mail.  There are several really good free ones out there.




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