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email

Each time I open an email, and then return to my Inbox, the list of messages is random until I refresh the page, resulting in the list being correctly sorted by receipt date and time.  The view is set 'By Message' and I've tried 'By Conversation', to no avail.

 

Any suggestions will be greatly appreiated.

Accepted Solution

Re: email

That worked!  Many thanks.

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Email Expert

Re: email

Are you still on the old format or the new one?  In either case, you need to set the sort criteria to Date.  In the new format click on "Sort by" at the top of the message list.  In the old format, right-click in the gray area to the right of "Sorted by" at the top of the list to see your options.




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New Poster

Re: email

That worked!  Many thanks.