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My neighbor has had comcast email address for over 10 years. She is moving out of her condo and becoming temporarily homeless. Can she keep her email address if she cancels her comcast service?

Email Expert

Re: email

At this   moment in time-------no, unfortunately.  Up until now Comcast has not let anyone keep the email once service was cancelled.  On the other hand, with the rollout of the new email format, Comcasy intends to let former customers keep their email accounts, but we have no set date for when it will be implemented.  We thought it went into effect back in April, but it was recinded due to coding problems after only one or two days.  So right now your neighbor is in limbo as far as Comcast email goes.




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