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email

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email

I have a comcast e mail address.  Have had people claim they get a reply that the email is wrong !  However I do get mail there.  I dont understand what the prob. is.  

 

Email Expert

Re: email

It is possible that they are misspelling the address when they type it into the To: field in their email program.  We would need to see just what the error message is they say they are getting, minus any actual email addresses.  For example, are you sure they aren't sending to you as xxxxxx@comcast.com, instead of xxxxxxxx@comcast.net?




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Regular Visitor

Re: email

Possitive they are using correct email address because even though they receive it back as un deliverable, it will show up in my inbox which is very confusing to them as well as to me.  any other possible reason for this ?

Email Expert

Re: email

If you are getting the emails then they are not "undeliverable".  My guess is that the issue is on their end.  They should check with their email provider and ask why they are getting the bounces.




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