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email

New Poster

email

Why would my name change from "william" to "guest" when I log into my email?

Gold Problem Solver

Re: email

This is a glitch in the system.  Comcast is aware of it and working on a fix.  In MY case, it starts showing guest, but in a minute or two switches to my name,

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Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: email

Just the opposite for me.  Starts out with my  name but as soon as I get into my e-mail, it changes to "guest".