Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,426

members

21

online now

1,954,210

discussions

Top

email

Regular Visitor

email

just changed my password to log in.  Tried to get to my email and everytime I click on the email link it sends me right back to the oopening page.  What is going on.  It was working ok up untill just a few minutes ago.

Email Expert

Re: email


RMUMPER3081 wrote:

just changed my password to log in.  Tried to get to my email and everytime I click on the email link it sends me right back to the oopening page.  What is going on.  It was working ok up untill just a few minutes ago.


Try clearing the cache/browsing history in your browser, then sign out of the Comcast account and back in again.  Does that fix it?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: email

thanks for the help.  I am using chrome and I updated the browser and that seemed to fix the problem but I will remember you advise.