Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,326

members

7

online now

1,953,177

discussions

Top

email

Regular Visitor

email

email

 

I noticed my emails are not received on my laptop.  I have an adroid telephone and have no problem receiving the emails that should  be on my laptop.

Email Expert

Re: email

If you have the phone set up using POP3, it sounds like it is downloading the emails and then deleting them from the server, which is normal behavior for POP.  If that is the case then there is nothing for the client on the computer to "see" when it tries to fetch your email.  So check the settings on the phone to see if that's what is going on.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon