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email

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Frequent Visitor

email

Lately  I am not notified when I have received email. I'm sure there is a fix for this - I hope it is simple. 

Accepted Solution

Re: email

Hey Grammag, I am a Granpa.  As for the counter on the homepage;  it has long been known to be quirky, and I see a lot of people with the same issue in the forum.  Try refreshing the page by holding down the Cntrl key and tapping "R" on the keyboard.  Sometimes that will show the counter again.

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Email Expert

Re: email

Exactly what do you mean by "not notified"?  What kind of notification are you referring to?  Are you using only the Comcast webmail or a client like Outlook or Thunderbird?




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Frequent Visitor

Re: email

I use Xfinity homepage where there is a space on the left which lists  Mail, TV, Voice Mail etc.  In the mail box there used to be a number if I had gotten any email....suddenly there are no numbers and I have to click on it to see if I have email. I am a gramma and not very savvy t this sort of thing.  thanks for answering!

Email Expert

Re: email

Hey Grammag, I am a Granpa.  As for the counter on the homepage;  it has long been known to be quirky, and I see a lot of people with the same issue in the forum.  Try refreshing the page by holding down the Cntrl key and tapping "R" on the keyboard.  Sometimes that will show the counter again.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Mark it as a solution!solution Icon