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email will not allow attachments

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email will not allow attachments

We recently upgraded our computer.  All of our programs (windows, office, etc) are current.  My email will not allow me to attach a Word Document which we moved over from my previous computer.  I assumed it was because the Word doc was an older version.  I converted it to the newer version, but still cannot attach it to either of my email accounts.  I also could not attach a Power Point file either.  Any suggestions?  Thx so much.