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email unavailable

Regular Visitor

email unavailable

As of 11-12-2015, I cannot access my comcast email.  I have restarted my computer, deleted user name and reentered account, checked all email settings and still cannot access.  I am running OSX El Caitan on a MacPro.

Gold Problem Solver

Re: email unavailable

There have been off and on problems for the past few days.

Have you cleared your browser cache?  Changed your password?


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.