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email sync with iphone 6 broke

Frequent Visitor

email sync with iphone 6 broke

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My xfinity email sync (xxxx@comcast.net) with my iPhone 6 broke on Friday and will no longer sync.  It appears that it is tied to the timing of the new xfinity email rollout.  Is anyone else having this problem and how do I fix it?

Email Expert

Re: email sync with iphone 6 broke

It depends on what you mean by "won't sync".  Are you not receiving emails? Or can you not send or what?  Are you getting any error messages?




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Frequent Visitor

Re: email sync with iphone 6 broke

I am no longer receiving emails on my iphone.  My gmail account works fine so it is limited to my comcast email account.  No error messages. 

Email Expert

Re: email sync with iphone 6 broke

Then try deleting the account from the phone, then recreate it again from scratch.  Let the phone auto-configure it for you.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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