Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,899

members

718

online

36,293

topics

Top

email read verification

New Poster

email read verification

how do i send email with read notification

Gold Problem Solver

Re: email read verification

If you are using Comcast's webmail, you can try using a feature called "Read receipts". The older "Zimbra" webmail ("web.mail.comcast.net/zimbra/...") does not support Read receipts, but the newer Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/...") does. To request one, in the "Appsuite" Compose window, click Options, then "Request read receipt".

Many third party email programs and apps also support Read receipts, but . . .

Read receipts only work if both the sending and the receiving email software support them (most webmail systems don't), and typically only if the recipient grants permission to send them (many users, like me, never do). Given the limitations, consider including some version of "Please reply so I know you got this" with the message you send.

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 104 views
  • 2 kudos
  • 2 in conversation