Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,859

members

577

online

29,428

topics

Top

email problem

New Poster

email problem

trying to get my email from exfinity mail to transfer to my office outlook mailbox. Im using mail@comcast.net and smtp@comcast.net.  keeps coming up with an error message; cant connect with server pop3 server, problem could be server name or port  or serveer may not accept ssl. 

any help would be appreciated.

Service Expert

Re: email problem


@arick19 wrote:

trying to get my email from exfinity mail to transfer to my office outlook mailbox. Im using mail@comcast.net and smtp@comcast.net.  keeps coming up with an error message; cant connect with server pop3 server, problem could be server name or port  or serveer may not accept ssl. 

any help would be appreciated.


You don't use the @ sign.  You use a period: mail.comcast.net and smtp.comcast.net .




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 151 views
  • 0 kudos
  • 2 in conversation