Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,315

members

1,537

online

36,401

topics

Top

email problem

New Poster

email problem

My daughter tried forwarding a Spirit Airlines email to both my account and my wife's account.  Neither came through.  But it did go through to my gmail account.  A test message from her to both my wife's and my account came through.  I assume there is some sort of blocking going on but I have no idea what it is or where to change it

Email Expert

Re: email problem

Call Comcast security to see if there is some blocking issue with that sender's domain----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 173 views
  • 0 kudos
  • 2 in conversation