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I can access my comcast email from my laptop, work computer and Iphone. When I click on the email tab on my desktop at home, it tries to open but just sits there with the circle of blue dots spinning. I have tried a system recovery but that made no difference and the one hour I spent with tech support was of no help at all.

 

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Re: email page


nyernga wrote:

I can access my comcast email from my laptop, work computer and Iphone. When I click on the email tab on my desktop at home, it tries to open but just sits there with the circle of blue dots spinning. I have tried a system recovery but that made no difference and the one hour I spent with tech support was of no help at all.

 

CC

 


Which browser/version are you using on the Desktop?  Have you cleared your browser cache?

Do so, then close and re-open your browser again and see if you can get in now.

 

You can also try a different browser to see if the issue is browser specific.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




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