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email page will NOT display folders including Trash when using Mozilla Firefox

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email page will NOT display folders including Trash when using Mozilla Firefox

Comcast seems to have blocked out and reserved the left pane of my email display for Promotions(?). I can NOT see, nor can I reference  any of my personal folders, including the TRASH or SENT folders. I'm using Mozilla - Firefox as my browser.

Gold Problem Solver

Re: email page will NOT display folders including Trash when using Mozilla Firefox

To the right of the word MAILBOXES, there is a small, lite arrow.  Click on the arrow to bring back your Folders.

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.