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email opens, but not receiving or sending

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email opens, but not receiving or sending

email appears, but does not receive or send

Official Employee

Re: email opens, but not receiving or sending

Hey, terihtwp. Some customers may be experiencing errors with their XFINITY email. We apologize and appreciate your patience while we work to fix.


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Regular Visitor

Re: email opens, but not receiving or sending

Email down since around 11:00am ET (more than 4 hours) for me. How long until it's working again???

Admin1

Re: email opens, but not receiving or sending

GrossProphet -- We do not have an ETA for resolution at this time. 


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Admin1

Re: email opens, but not receiving or sending

Hello All -- Our email issue has been cleared. Please send me a PM if you are still experiencing an email issue and I will have your account addressed. 


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Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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