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email not working due to tech support mis information

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email not working due to tech support mis information

I have been on the phone with tech no support for 7 days now over email issues. My business depends on me receiving emails from my vendors and clients. There have been at least 3 tickets written and I have been told numerous times I will hear back from a level 3 on the Customer Security Assurance team concerning this issue, but never a call.  ticket numbers xcr659138529, na23462171, na 230833153 csa tech numbers, 279, 274, 968

 

I tried to post this message on the xfinity facebook page and I was blocked

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Re: email not working due to tech support mis information


buildertom wrote:

I have been on the phone with tech no support for 7 days now over email issues. My business depends on me receiving emails from my vendors and clients. There have been at least 3 tickets written and I have been told numerous times I will hear back from a level 3 on the Customer Security Assurance team concerning this issue, but never a call.  ticket numbers xcr659138529, na23462171, na 230833153 csa tech numbers, 279, 274, 968

 

I tried to post this message on the xfinity facebook page and I was blocked


If you're a business class customer, you need to be posting in the business class forums.




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